Frequently Asked Questions


Q. What happens if I enter my address incorrectly?

A. The delivery of your order may be delayed due to the wrong information. If you entered an incorrect address, delivery charge may not be accurate. We will coordinate with you to resolve the issue and ship your order as soon as possible. Remember to always enter your complete address on the shipping information page including house/unit/Apt #, purok, barangay, city, and any other information like color of your gate that will assist our courier in quickly locating your house.


Q. Up to what time is same day delivery available.

A. We can deliver your order in NCR within a few hours, 24/7.


Q. Is COD available for same day delivery in Metro Manila?

A. Yes. Just select COD on the payment page.


Q. Is COD available for provincial orders?

A. Yes.


Q. Why is same day delivery only available in Manila?

A. Our physical store and warehouse is located in NCR which means we are only able to service Metro Manila for same day delivery.



Q. How do I make secure payments using a credit card?

A. Select PayMongo at checkout to pay using your VISA/Mastercard.

Q. How do i pay through Palawan, Cebuana, or LBC money remittance?

A. Select PayMongo at checkout for OTC payments.

Q. How do i pay through bank deposit or bank transfer?

A. Select PayMongo at checkout for bank transfer payments.

Q. My concern is not listed here.

A. Please call us at or +63.nine.69.254.51.eight.three or chat us with your question.