Frequently Asked Questions

SHIPPING

Q. What happens if I enter my address incorrectly?

A. The delivery of your order may be delayed due to the wrong information. If you entered an incorrect address, delivery charge may not be accurate. We will coordinate with you to resolve the issue and ship your order as soon as possible. Remember to always enter your complete address on the shipping information page including house/unit/Apt #, purok, barangay, city, and any other information like color of your gate that will assist our courier in quickly locating your house.

 

Q. Up to what time is same day delivery available.

A. On or before 9PM. If your order comes in after these hours, your order will be delivered the next business day after 10AM.

 

Q. Is COD available for same day delivery in Metro Manila?

A. Yes. Just select COD on the payment page.

 

Q. Is COD available for provincial orders?

A. For the time being, COD for orders outside Metro Manila is not yet available.

 

Q. Why is same day delivery only available in Manila?

A. Our physical store and warehouse is located in Quezon City which means we are only able to service Metro Manila for same day delivery.

Q. What is the address and operating hours of your physical shop in Quezon City?

A. 33 Liberty corner 8th Avenue, Cubao, Quezon City. Operating hours: 10 A.M. to 12 A.M., Mon-Sat, closed on Sundays.

 

PAYMENT

Q. How do I make secure payments using a credit card?

A. Select Paypal payment during check out, on the payment page. You will then be taken to the PayPal website where you can select to “Pay using debit or credit card.”

Q. How do i pay through Palawan, Cebuana, or LBC money remittance?

A. Remit payment to:

Name: Niever Lugue
Contact # 09778494716

After paying, send a clear photo of the remittance slip and order # via PM on our Facebook page: https://www.facebook.com/vapedaddyph/ or search Vape Daddy Philippines.


Order will be processed and shipped after the payment is confirmed.

Q. How do i pay through bank deposit or bank transfer?

A. Transfer or Deposit payment to:

Metrobank Account
Acct # 6603660213555
Type: Savings

BDO Account
Account # 000160959527
Type: Savings

After paying, send a clear photo of the deposit slip and order # via PM using the Messenger chat icon on the lower right portion of your screen or send it to our Facebook page: https://www.facebook.com/vapedaddyph/ or search Vape Daddy Philippines.

Order will be processed after the payment is confirmed.

Q. My concern is not listed here.

A. Please call us at +63.nine.77.849.47.one.six or +63.nine.95.456.43.one.eight or chat us with your question.